Coordinated Systems, Inc

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Coordinated Systems, Inc.



Phone: +1-860-289-2151
Address: 165 Burnside Avenue, East Hartford, CT 06108, US
Geocode: 41.775216;-72.632152


Founding: 1972
Employees: 30
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Parents: [[]],
Affiliates: [[]],
Partners: NACR, SimpliCTI,
Customers: Harry and David, Crutchfield, Safeco, Results Group Inc., Maverik,
Competitors: Witness, Nice, Verint, Etalk,


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Coordinated Systems, Inc. delivers enterprise ready call center quality monitoring, random sample call recording, VoIP recording and 100% call logging at an incredible value.

We specialize in providing solutions to mid-size and large customer service centers recording a sampling of agent calls in single or multiple locations. Virtual Observer can be up and running and creating better trained employees in rapid time.


  • Call Monitoring Solution Gives Call Center Supervisors Exciting ... - Emediawire (press release)
  • CSI Enhances VO for the Contact Center - TMCnet


  • CSI Arms Virtual Observer With New Toolset
  • Coordinated Systems announced that Virtual Observer can now ...
  • Maverik Leverages VoIP Technology to Build a World Class Call Center
  • Google to Write an ‘Integrated Story’?
  • Virtual Observer 3.0 Call Logger Released
  • Call Center Recording Quality Monitoring Solution [Coordinated ...
  • Maverik Leverages VoIP Technology in Call Center
  • Desktop Phone Call Recording for SOHO [Coordinated Systems, Inc.]
  • Call Monitoring Solution Gives Call Center Supervisors Exciting ...
  • Help desk service desk contact center | contact center consultants ...
  • ... more blog news

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